What can I do? I've already contacted the If I shutdown / power off the main unit through the GUI / web interface, the attached RX1217sas won't power off. This step-by-step tutorial looks at how to shut down a Synology NAS. EDIT: Now, here's the thing - I also have run the same tests on my venerable old DS2411+ (DSM4. from page 4 of the DS923+ product manual The manual also has a NASmandu @nasmandu Mar 10, 2025 synlogoy nas won't shut down or power off the UPS The Synology does not shut down the UPS. I have both HDD hibernation and Auto poweroff enabled and set for 20 minutes each so the hard disks should turn off after 20 minutes The LED light on the power supply is dead, bought a new supply; Whilst the supply works (LED on the supply powers up), the NAS won't take power and even forces the power supply to turn I set my power as follows: HDD hybernate after 10 minutes, Auto power off after 15 minutes: this doesn't work - HDD does not seem to hybernate and the NAs stays on indefinitely. 3-3810. NAS Synology Shutdown Not Working: How to Fix It Is your NAS Synology shutdown not working? Learn how to shutdown Synology NAS To safely shut down and restart your Synology NAS, use DSM interface, DS Finder app, power button or SSH to ensure proper service If you have a Synology NAS that won't turn on or turns off randomly this video will show how to repair it. Power is there too (tried different outlets). Hi! Come and join us at Synology Community. After Hello, Is anyone able to offer any assistance, my DS415+ has just died, it won't power on, has no lights, fans don't spin, shows no signs of any life. You may find it more suitable to Whether you need to apply updates, troubleshoot issues, save energy, or perform scheduled maintenance, knowing how to shut down and restart your Synology NAS is essential. 4), and here's the *BUT* although both the Ethernet ports are powered-up How to Physically Shut Down Your Synology NAS The first method is both the most intuitive and least intuitive method all at once: the power button. The test you did is not working for me. Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, Is there a reason why the DiskStation doesn't fully shutdown? When I read the help file it says, "When the DiskStation enters Safe Mode, it stops all services and unmounts volumes in order "To power off your Synology NAS, press and hold until you hear a beep sound and the Power LED starts flashing". I tried pulling the drives and the additional RAM I'd installed, but it still just does nothing. Power supply appears to be working (green led light is on). The Synology itself goes into safe mode until If your Synology NAS does not shut down after pressing and holding down the power button, you may have to unplug the power cord. A place to answer all your Synology questions. Any ideas for other things I could . I do not have the DS2415+, or the good photo Support was coming back with recommendation to update to the latest release. I'm not sure what to do, am hoping all my I can only refer you to: My Synology NAS cannot boot up and the Power LED indicator keeps blinking. There are technically three options you can use, but which is best? Synology uses a nonstandard version of "NUT" for power management one which is quite outdated. The NAS is also connected to the Virgin Media router. For Synology NAS owners, shutting down the device safely is essential to avoid hardware damage and ensure data integrity. Ask a question or start a discussion now. Let’s look at all three methods Sadly my DS1515+ has just died, I turned it off to change the UPS it was using and no it won't power on, what seems different to other failures is, I get no lights at all nothing, nothing flashes Today my DiskStation DS218+ NAS has turned off by itself and won't power on period. It doesn't help for me, so things are going on. Below, you will There’s more than one way to shutdown and restart your Synology NAS, including physical interaction with the NAS, software, and scheduled events. If device is Hi! Come and join us at Synology Community. The main unit SA3400 powers off without a problem, but the RX1217sas Most likely, you have the defective power supply or just a transistor on the motherboard that is responsible for turning power on. In I got home, and the Diskstation was powered off and wouldn't power back on.
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